FAQ

Frequently Asked Questions (FAQ)

1. How can I track my order?

You can track your order using our Track Your Order page. Simply enter your Order Number and Email Address to see the latest shipping status.

2. How long does shipping take?

Our standard shipping usually takes 6 – 14 business days. During winter sales or holidays, delivery may take a little longer.

3. Can I change or cancel my order?

Orders can be modified or canceled within 24 hours of purchase. Please contact us immediately at info@alira-boutique.com for assistance.

4. What is your return policy?

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition. Contact our support team to start a return.

5. Do you offer exchanges?

Yes! If you’d like a different size or color, contact us within 14 days of receiving your order.

6. Are your products true to size?

Our winter collection follows standard sizing. Check our Size Guide on each product page for exact measurements to ensure a perfect fit.

7. How can I contact customer support?

📩 Email: info@alira-boutique.com
💬 Chat: Available on our website
🕒 Response Time: Within 24 hours

8. Do you ship internationally?

Yes! We ship worldwide. Shipping times and costs may vary depending on your location.